Return Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 7 days of delivery.
- Products must be unused and in original packaging
- Return shipping costs are borne by the customer
- Refunds will be processed within 5-7 business days
Exchange Policy
If you received a damaged or defective product, we will replace it free of charge. Please contact us within 48 hours of delivery with photos of the damaged item.
How to Return
- Contact us at info@careandcleannp.com or +977 9801753033
- Provide your order number and reason for return
- Pack the item securely in original packaging
- Ship to: Dhangadhi-3, Kailali, Nepal
Note: Sale items and promotional products are non-refundable.